When We Are Closed (out of hours)

In the event that the surgery is closed you can seek advice by phoning NHS 111 for non-emergency symptoms, or by contacting your pharmacist. 

Out of Hours is from when the GP Surgery closes to the time it opens in the morning. If you require urgent attention during these hours, appointments are made through 111 and you will be seen at your local Out of Hours Service provider.

                                      out of hours

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.


Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by Primary Care (PC24) Out of Hours service. PC24 is an urgent care centre based next to the Kings Mill Hospital Emergency Department (ED) that provides medical care for patients that do not need Emergency Department Care. It is a nurse led service (Monday – Friday) and is supported by General Practitioners (GP’s) in the out of hours period (i.e. anytime that your normal GP practice is closed).


This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend PC24 if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.


During out of hours you should telephone the practice and instructions will be provided on how to contact NEMS.


For other general medical advice you can always contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.


We will be closed on the following bank holidays. If you require medical assistance during these times please contact 111. In the event of a medical emergency, please dial 999.

Bank Holiday

We reopen on;

Wednesday 1st January 2020

New Years Day

Thursday 2nd January 2020

Friday 10th April 2020

Good Friday

Tuesday 14th April 2020

Monday 13th April 2020

Easter Monday

Tuesday 14th April 2020

Friday 8th May 2020

Early May Bank Holiday

Monday 11th May 2020

Monday 25th May 2020

Spring Bank Holiday

Tuesday 26th May 2020

Monday 31st August 2020

Summer Bank Holiday

Tuesday 1st September 2020

Friday 25th December 2020

Christmas Day

Monday 28th December 2020

Friday 1st January 2021

New Years Day

Monday 4th January 2021

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website