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Please be aware that the change over date for how you order your prescription is 1st May 2016. Its been moved back a month as there are still patients not registered for the Systm one ordering service. This will not be moved again. You must come in to surgery to register with photo ID for the new service.

AFTER THE 1ST May YOU WILL NO LONGER BE ABLE TO ORDER YOUR PRESCRIPTION VIA OUR WEBSITE.

Please register asap for the systm online service.

With our new online service you can book your own doctors appointments 24 hours a day, check future appointments (even if you have booked through a receptionist) and see past appointments.

You will also be able to order your repeat prescriptions on the same log in.

Systmone online can be used through downloading the app on Apple or on android. You can also log in via the systmone website

https://systmonline.tpp-uk.com

To register for this service please complete the form below and bring into surgery with your photo ID.

Online registration form

 

Important Changes - February 2012

We have had several complaints regarding our telephone prescription service.

Many patients have complained that they are often held in a queue for the call waiting to be answered, thisin turn costs patients more moneyfor their call.

We have audited the service and measured the time it takes a clerk to authorise a prescription via the telephone compared to via a manual request (i.e slip left in the box or request online) this has shown that it is far quicker to authorise a prescription by a manual request, and cheaper for the patient (hence no call costs)

We are thereforerequesting that from February 2012 all prescription requests are sent via one of the following options:

Slip in the box at either surgery:  the box is located on the reception desk. the slip is known as the 'b' side and will be gven to you with your previous prescription.

Post the 'b' side to: 'Private & Confidential', Rx Service, Meden Medical Services, Egmanton Road, Meden Vale, NG20 9QN. (please leave sufficient time for your request to reach the surgery to be processed.)

or online here by clicking on the link at the top of this page.

 

Repeat Prescriptions

the pillWe accept requests for repeat prescriptions online, 'b' side in the box at either surgery or in writing. Prescriptions can be sent to a local chemist or left for collection at the surgery. It is usual for repeat prescription orders to take two working days before being ready for collection at surgery and three working days before ready for collection at a pharmacy.

Any orders received after 12pm online or using the box in surgery will be dealt with on the next working day.

Please do not leave it until you have run out before you order your medication as we cannot guarantee the medications will be available or a prescription can be done in time.

Ways to order:

Online: see link at top of page.

'B' Side in Surgery: there is a box located on both reception desks at the sugeries for you to put your 'b' side in.

In writing to:

Prescription Clerk, Meden Medical Services, Egmanton Road, Meden Vale, NG20 9QN

 

 

 

 
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